Booking rooms

Часто задаваемые вопросы

  • Wi-Fi connection instructions:
    Answer:
    Yes, you can use Wi-Fi throughout the hotel.

    Wi-Fi connection instructions:      
      - Settings - Select DOM.RU WI-FI
    - Select - I am a Guest
    - Enter your mobile phone number - A message will be sent to your phone with an access code,
    which you must enter in the box and wait for connection
  • Is there a parking area?
    Answer:
    Yes, free parking is available.
  • Are the necessary reporting documents issued?
    Answer:
    A full set of documents is available upon request at check-out.
  • Is it possible to have guests over?
    Answer:
    Yes, visits are allowed until 11 p.m.
  • Is it possible to extend the stay?
    Answer:
    You can do it if the room is not booked.
  • How often are the linen and towels changed?
    Answer:
    In standard rooms and above, linen is changed every 3 days, in economy rooms, linen is changed every 5 days.
  • Can I iron things somewhere?
    Answer:
    Yes, you can use the iron and ironing board in the lobby on floors 3 and 5. It is open 24 hours a day, 7 days a week in self-service mode.
  • Are there kettles in the rooms?
    Answer:
    There are kettles in the rooms in the categories "Standard Superior", "Studio", "Studio Superior", "Family".
    There is also a hot and cold water cooler on each floor.
  • Does the hotel have rooms for smokers?
    Answer:
    No, smoking is strictly prohibited in the rooms, the cost of additional hygienic cleaning of the room (ozonation) is 1,500 rubles. There is a designated smoking area outside.
  • Can I eat at a hotel?
    Answer:
    Yes, on the 1st floor of the hotel there is a cafe "Zhemchuzhina", which offers breakfast, lunch and dinner, you can choose from the menu or choose rates with meals included in the price.
  • What is an extra bed?
    Answer:
    The basis of our room fund is 1-bed and 2-bed rooms with the possibility of installing an extra bed in some. In the Studio and Family rooms, an extra bed is a sofa bed. In the rooms of the "Standard" category, an extra bed is a folding bed.
  • What time is check-in/check-out?
    Answer:
    Check-in at the hotel is possible from 14:00, check-out is until 12:00